Counselling for difficult times.
Often free, always anonymous and whenever it suits you.
Here you will find counselling centres and professionals for many situations in life: in the family, in your relationship, during separation, with debt or when everything gets too much. You write when you have time, or you talk by video. A pseudonym is all you need.
In danger right now? Emergency number 112. Telefonseelsorge (German crisis line), day and night: 0800 111 0 111.
What you can get support with here
Whether you are in the middle of a crisis or have been dealing with something for a while: choose what it is about. Each page shows who offers counselling for it.
What happens in counselling
You talk to a professional from social work, education or psychology. First you look at what gives you strength. Then you sort out what is hard right now and find a small next step. You decide the topic and the pace.
- “I can manage on my own.”
- You probably have, many times. Getting support is a skill too. In counselling, someone who knows many situations like yours thinks things through with you. You decide what you take away from it.
- “I don't need therapy.”
- Counselling is for crises, conflicts and decisions. You talk about your everyday life and what you want to change. There are no diagnoses here. If you need more, your counsellor will help you find the right support.
- “I don't have time for this.”
- No travel, no waiting room. Write whenever it suits you, even late in the evening. A video session usually lasts 50 minutes.
How it works
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Choose a centre or counsellor
You can see who offers counselling: training, focus areas, languages and how the person works. Many centres serve your town, some serve all of Germany.
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Book an appointment or write first
Book a first session by video. In the form, you briefly say what it is about. Or write a message first.
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Your own room
Messages, appointments and the link to the video session are all in one place. You can get back in at any time, from your phone too.
Who is counselling right now
See all counsellors (1) All counselling centres
- Free or on a sliding scaleUsually free at counselling centres. With independent counsellors, the first session is free. After that you pay 60, 90 or 120 euros per session and choose the amount yourself. This is clearly stated on every counsellor profile.
- AnonymousA pseudonym and a password are all you need. No real name, no phone number, no email address. Your counsellor only knows your pseudonym too.
- Verified professionalsA counsellor profile only appears once the qualifications have been checked. A centre only appears once there is a contract.
- ConfidentialThe platform operator cannot see any content. Emails only remind you of appointments and never say what they are about.
- Data in GermanyThe servers are in Germany. Rooms are deleted after they are closed.
- No ads or trackingNo advertising, no trackers, no ratings of people.
Frequently asked questions
What does counselling cost?
At most counselling centres, nothing. You can give them money voluntarily, and it makes no difference to your counselling. Independent counsellors charge a sliding-scale fee: the first session is free, after that you pay 60, 90 or 120 euros after each session and choose the amount yourself. Each counsellor profile shows what applies.
How anonymous am I really?
On the platform, people only know you by your pseudonym. An email address for reminders is optional. During a video session, the video service sees technical data such as your IP address. If you give the centre money, it sees the name on your card. The platform always tells you about this beforehand.
Who will counsel me?
Professionals from counselling centres or in private practice. They come from social work, education, psychology or a similar profession. Their qualifications are checked before approval. Each counsellor profile shows how the person works.
How quickly will I get a reply?
There is no fixed response time. Your counsellor replies as soon as they can. You book a fixed appointment directly on the counsellor profile. The platform is not an emergency service. If you are in acute distress, call the Telefonseelsorge (German crisis line) or, in an emergency, 112.
Which languages can I get counselling in?
That depends on the counsellors. In the directory you can filter by language.
Do I have to start with a video session?
No. You can also write first. Messages go back and forth in your room, without a fixed appointment. What else a counsellor offers is shown on their counsellor profile.
Are you a counselling centre?
Counselling centres and professionals in private practice get their own page here, appointment booking and a separate room with video and whiteboard for each client. All for €15 per counsellor per month.
- Your own page for your centre with counselling fields, catchment area and team
- Appointment booking for first sessions, even without real names
- One room for each client with messages, appointments and your links
- Two-factor sign-in with a password and a code from an app
- Your centre stays visible with legal notice, privacy notice and logo
If things are too much right now
This platform is not an emergency service. If you don't know what to do any more or are thinking about suicide, call now. Telefonseelsorge (German crisis line), free and day and night: 0800 111 0 111 or 0800 111 0 222. In an emergency: 112.
If you are experiencing violence: Hilfetelefon Gewalt gegen Frauen (German helpline for women), day and night and in many languages, 116 016. Hilfetelefon Gewalt an Männern (German helpline for men), 0800 1239900, Monday to Thursday 8 am to 8 pm, Friday 8 am to 3 pm.