Life counselling online
Often free, always anonymous and whenever it suits you.
Sometimes your life just doesn't fit any more. Here you will find professionals who help you sort things out: after a loss, when you feel lonely, under pressure at work or when a big decision is coming up. You write when you have time, or you talk by video. A pseudonym is all you need.
In danger right now? Emergency number 112. Telefonseelsorge (German crisis line), day and night: 0800 111 0 111.
Does this sound familiar?
- From the outside everything is fine, but inside it feels empty.
- Since a loss, you can't find your way back into everyday life.
- You are often alone and notice how much you miss contact with others.
- Work is eating you up, and you don't know if you want to carry on like this.
- You are facing a decision that will change your life.
- At night you keep going over the same questions.
Phases like these are part of life. Often they contain questions that matter to you. In counselling, you get your thoughts in order and find out what helps you now.
What happens in counselling
You talk to a professional from social work, education or psychology. First you look at what gives you strength. Then you sort out what is hard right now and find a small next step. You decide the topic and the pace.
How it works
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Choose a centre or counsellor
You can see who offers counselling: training, focus areas, languages and how the person works. Many centres serve your town, some serve all of Germany.
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Book an appointment or write first
Book a first session by video. In the form, you briefly say what it is about. Or write a message first.
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Your own room
Messages, appointments and the link to the video session are all in one place. You can get back in at any time, from your phone too.
Who is counselling right now
Frequently asked questions
Is life counselling a form of therapy?
Counselling is for crises, conflicts and decisions. You talk about your everyday life and what you want to change. There are no diagnoses here. If you need more, your counsellor will help you find the right support.
Do I need to have a clear problem?
No. Many people come with a feeling that something is not right. Together you find out what it is really about for you.
What does counselling cost?
At most counselling centres, nothing. You can give them money voluntarily, and it makes no difference to your counselling. Independent counsellors charge a sliding-scale fee: the first session is free, after that you pay 60, 90 or 120 euros after each session and choose the amount yourself. Each counsellor profile shows what applies.
How anonymous am I really?
On the platform, people only know you by your pseudonym. An email address for reminders is optional. During a video session, the video service sees technical data such as your IP address. If you give the centre money, it sees the name on your card. The platform always tells you about this beforehand.
Who will counsel me?
Professionals from counselling centres or in private practice. They come from social work, education, psychology or a similar profession. Their qualifications are checked before approval. Each counsellor profile shows how the person works.
How quickly will I get a reply?
There is no fixed response time. Your counsellor replies as soon as they can. You book a fixed appointment directly on the counsellor profile. The platform is not an emergency service. If you are in acute distress, call the Telefonseelsorge (German crisis line) or, in an emergency, 112.
Which languages can I get counselling in?
That depends on the counsellors. Right now counselling is available in German. In the directory you can filter by language.
Do I have to start with a video session?
No. You can also write first. Messages go back and forth in your room, without a fixed appointment. What else a counsellor offers is shown on their counsellor profile.
Life counselling is your field?
Counselling centres and professionals in private practice get their own page here, appointment booking and a separate room with video and whiteboard for each client. All for €15 per counsellor per month.
If things are too much right now
This platform is not an emergency service. If you don't know what to do any more or are thinking about suicide, call now. Telefonseelsorge (German crisis line), free and day and night: 0800 111 0 111 or 0800 111 0 222. In an emergency: 112.