Documents and storage

What it is

Counsellors store PDFs and show them in the appointment. Everyone sees the same page, only the counsellor turns pages. The platform operator switches this on per centre.

Who may do what

• My documents: Only the person themselves. You as lead do not see them either.
• Shared in the centre: All counsellors see the documents, show them and upload something themselves. The person who uploaded a document and you as lead can change, replace and delete it.
• Office: has no documents.

Client data does not belong in the library.

Storage

Every centre has 100 MB included. All documents count, personal and shared. A further block has 1 GB and costs €9 a month.

You book under “Settings” → “Billing” in the box “Storage for documents”. A new block applies right away and counts for the whole month, like a licence. It appears on the invoice as a separate item. During the trial you do not book storage.

You can cancel as of the end of the month if all files still fit without the block. Otherwise delete something first. From the moment you cancel, new files already count against the smaller limit.

When someone leaves

Whoever leaves the centre loses their personal library, the files are deleted. Shared documents stay with the centre. You can change and delete them.

If the platform operator switches documents off for your centre, the files stay in place, but nobody can reach them. Booked storage continues until you cancel it.